Before Your Order Ships

If you've placed an order with ECOROAD recently, or are planning to, there's something worth knowing before your package ships. The 2026 FIFA World Cup is bringing significant traffic controls and security measures to major Canadian cities from June 11 through July 19, 2026, and local courier networks in those areas may experience temporary delivery delays as a result.

This isn't cause for alarm. It's the kind of shipping update that's worth having early so you can plan around it, track your order proactively, and know that our team is already working to minimize any impact on your delivery timeline.

Why Deliveries May Take Longer Than Usual

The FIFA World Cup 2026 is the largest sporting event North America has hosted in decades, with matches spread across host cities in the United States and Canada from mid-June through mid-July. To manage the volume of attendees and ensure public safety, municipal and federal authorities are implementing extensive traffic controls, road closures, restricted access zones, and heightened security protocols in and around match venues.

These measures affect far more than match-day traffic. Local courier operations face altered routes, access restrictions, and congestion that extends well beyond game hours. This would include last-mile delivery drivers who handle packages in neighborhoods near stadiums, fan zones, and major transit corridors. The result is a broader slowdown in delivery timelines for customers in affected cities, even those who live some distance from the venues themselves.

The World Cup-related 2026 transit disruptions are temporary and fully tied to the event schedule. Once the tournament concludes on July 19, normal delivery operations are expected to resume.

Effective Dates

June 11, 2026, to July 19, 2026

This covers the full duration of the FIFA World Cup 2026 matches, from the opening games through the final. Delivery impacts may be most pronounced on and around match days in each respective city, though general courier congestion in these areas may persist throughout the full period.

Affected Canadian Cities

Customers in the following cities should expect the possibility of temporary delays in local courier delivery:

• Toronto, Ontario
• Vancouver, British Columbia

If your delivery address is in or near either of these metro areas, your shipment may experience delays during the June 11 - July 19 window. This applies to both new orders placed during this period and any orders already in transit at the time these measures take effect.

Customers outside these cities are not expected to experience World Cup-related delivery delays, though standard shipping timelines always apply.

What We Are Doing

Our warehouse and logistics team is fully aware of the 2026 World Cup transit situation and is taking active steps to manage its impact. We are working closely with our carrier partners to dispatch orders as quickly as possible and to identify the most efficient available routing options for affected cities.

A few things we're doing on our end:

• Prioritising dispatch speed - getting orders out of our warehouse as fast as possible so that any delay happens in the final delivery leg rather than at the point of dispatch
• Coordinating with carriers - maintaining active communication with FedEx and other carrier partners for real-time updates on routing and access changes in affected areas
• Monitoring city-by-city conditions - tracking match schedules and associated traffic restriction announcements to anticipate the days and windows most likely to affect local delivery.

We understand that waiting for an order is frustrating, especially when you're looking forward to getting on your ECOROAD scooter. We're doing everything we can to minimize the gap between when your order ships and when it arrives at your door.

Here’s What You Can Do

Order early if possible.

If you're considering a purchase and live in one of the affected cities, placing your order before June 11 gives it the best chance of arriving before the traffic control measures take full effect. Even if it doesn't arrive before the window opens, earlier orders will be processed and dispatched ahead of the peak congestion period.

Monitor your tracking regularly.

Once your order ships, you'll receive a tracking number. Check it frequently during the June 11 to July 19 period, as carrier estimated delivery dates in affected cities may shift day to day based on current conditions.

Use FedEx real-time alerts.

FedEx is proactively publishing service alerts related to the 2026 World Cup disruptions and local traffic conditions. You can check the most current delivery status and any active alerts for your area at FedEx Service Alerts. This page is updated in real time and is the most accurate source for understanding how current conditions are affecting shipments in your city.

Be available for delivery attempts.

In congested areas, missed deliveries can compound delays. If you know a delivery attempt is coming, arrange to be available or ensure a safe delivery location is confirmed with your carrier.

Contact us if you have concerns.

Our customer support team is here to help. If your order has been delayed significantly or you have specific concerns about your shipment, reach out, and we'll do our best to assist with current information.

A Note on Expected Timelines

We want to be transparent: we can't provide a precise delivery estimate for every affected city, because the extent of delays will depend on specific match schedules, local authority decisions, and day-to-day carrier conditions that are outside our control.

What we can say is that these delays are temporary and event-specific. The 2026 World Cup concludes July 19, after which delivery timelines in all affected cities are expected to return to normal. If you're placing a non-urgent order, you may prefer to wait until after July 19 to place it. That's a completely reasonable option, and our product availability won't be affected by the tournament.

For time-sensitive orders, we recommend placing them as early as possible and monitoring your tracking closely once the shipment is confirmed.

Thank You for Your Understanding

We know that shipping update notices like this one aren't the most exciting communication, but we believe in keeping our customers informed early rather than leaving them to wonder why a parcel hasn't arrived. The 2026 FIFA World Cup is a genuinely historic event for the host cities, and we're proud that so many of our customers live in the places at the centre of it.

Our team is committed to getting your ECOROAD scooter to you as quickly as possible, regardless of what's happening on the roads between our warehouse and your door. We'll continue to monitor the situation and will post further updates if conditions change significantly.

In the meantime, ride plans are still worth making. The tournament ends July 19, and the roads will be yours again shortly after.

For the latest on delivery conditions in your area, visit FedEx Service Alerts.